Terms and Conditions
Definitions:
“Company” means CCK Technologies t/a
pc-doctor.org.uk whereas
terms and conditions apply to anyone using the
“Company” web site, visitors as well as
customers.
Distribution,
publishing or reproduction of any information from
this site is strictly forbidden, without the written
permission from “Company” all content is
protected through copyright . You may however use
the “Company” as a reference, as long as you
clearly state the “Company” as the source of
information and link to the specific information at
this site.
The “Company”
makes no representations or warranties regarding the
website(s) of the “Company” and does not warrant
or guarantee any information accuracy, suitability,
quality, validity, availability or
completeness.
You agree that in no
event shall the “Company” be liable for any loss
or cost (direct or indirect) arising from but not
limited to delivery, misuse or use of information
from the “Company” web site.
No-Fix-No-Fee
Policy
Our
No-Fix-No-Fee policy means that if the engineer does
not possess the necessary technical knowledge or
ability to resolve the problem or effect the repair,
then no charge is made to the customer.
If
the engineer is able to resolve the problem or
effect the repair, but is only prevented from doing
so by the customer requesting the engineer not to
proceed with the work, then the customer is charged
for the engineer's time spent to that point.
If
the engineer is able to resolve the problem or
effect the repair, but is only prevented from doing
so because the customer does not possess the
required software CD-Rom or Product Key, then the
customer is charged for the engineer's time spent to
that point.
If
the engineer provides a clear and precise diagnosis
of a failed component and the customer decides not
to proceed with the replacement of the component,
then the customer is charged for the engineer's time
spent to that point.
The policy does not apply to work related to data
recovery, computer virus or spyware problems or to
cases in which the computer has been struck by
lightning.
These terms and
conditions are bound by the provisions of English
law and the jurisdiction of the courts of
England
and Wales
.
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